My 1st and very last time to fly with American Airlines: I am a larger girl and I paid added for seats on two of my flights to ensure that I wouldn't be described as a burden to other passengers. Why I don’t know there was nothing distinctive about them. My very last flight to my vacation spot was cancelled and I didn't uncover right until I used to be on my solution to the gate. They tried to rout me to another airport with minor knowledge of another airport. Following a 4 hour delay I arrived at my spot.
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You will find there's middle aged African American girl with a short hair Lower and Eyeglasses at your Philadelphia Airport location who refused to offer me her comprehensive identify After i asked for it as a consequence of her despicable Perspective. She last but not least instructed me her identify was “D†and hid her name badge as she mentioned this. “D†does not are worthy of a occupation in consumer service and especially not inside your top quality check in region where I encountered her. As I rushed previous the extended TSA line to the self service ticketing counter with only 40 minutes until my flight departed I had been joyful to view there was a totally free kiosk. I began to retrieve my reservation and midway through this process “D†walked nearly me and stated “That is for top notch travellers only†I seemed up in the display screen bewildered simply because there wasn’t any sign or indicator the kiosks were being first class kiosks and Moreover I questioned how “D†realized I used to be or wasn't firstclass and why she would make this sort of an assumption. I replied “Justification me?†“D†condescendingly stated “These kiosks are for first-class passengers onlyâ€.
I have always been a faithful customer to AA and don't consider any of your respective buyers really should be dealt with During this fashion!
Senores Ameican Airlines,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de forty five minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo Ny,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no period su culpa eso era lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar lodge,comida por culpa del retraso,yo llame esa noche en el lodge y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
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booking reference MKFCFC I am addressing this letter to you personally to precise my dissatisfaction regarding your services regarding the flights referred to above.
I future figured out that there was no Obligation Free of charge on board. Inspite of being explained to from the flight attendant that Duty Cost-free were discontinued eighteen months before, I know that we purchased goods very last March.
My American Good friend acquired link tickets on my behalf but I've been given no details from you. I haven’t received any “variety†from you — how am I suppose to choose up my ticket at Narita airport?
Question if anybody reads this but AA will be the worst airline in the world. Didn’t fly them For many years as a result of inside troubles.
I are already within the cellular phone for 3 several hours seeking to resolve a difficulty wherever my bag was split open up and my belongings missing.
On Oct twentieth of this yr I'd the unfortunate chance to fly American Airways from Myrtle Seaside to Jackson with the ultimate leg currently being from Washington the Jackson. This was an 8 pm flight (AA3879) which should have been a tranquil and to some degree comforting flight At the moment of night time but was turned into pure distress by a impolite and unhelpful attendant. I didn’t get her identify mainly because her tag was turned backward but due to the fact she was the only real attendant on the plane her identity shouldn’t be also not easy to kind out. As I publish this I realize the futility of my grievance mainly because I'll appear off sounding just like a disgruntled passenger who exaggerates a Tale to generate a degree. Be that as it could, I will let you know what transpired realizing which the fellow sitting close to me and the girls over the aisle can ensure what I say. The two women over the aisle perform with me and as we deplaned created the comment that “she absolutely experienced it in for youâ€. I manage a Unique investigations unit for an insurance provider. We had absent to Myrtle Seaside for just a seminar and had to come back as a result of Washington. Our flight was not complete but was most likely eighty to eighty five p.c of capacity. I'd the aisle seat of 10C. My seatmate was a pleasant youthful guy that I'd describe as sturdy. He was close to 5 foot nine inches and weighed 350# or so. He did all he could to confine himself to his Place permitted but some issues just don’t operate. The center armrest not only would not appear down but could not even be seen because it was midway of his ideal shoulder. Regardless that I am not huge, I had to take a seat at an unpleasant angle to suit inside the seat since his appropriate side would have been driving my still left shoulder if I attempted to sit Generally during the seat. My plan was to make certain the aircraft experienced boarded so as not to receive somebody else’s seat then go to a more snug seat. I'd my eye to the window seat two rows up which was an exit row. A smallish Girl sat from the aisle seat and we would've all been comfy. Here's the place issues crumble. As I had been awaiting the doors to close I was hunting up the aisle and discovered the attendant go over to Stacy Pickering, our point out auditor who I transpired to find out, and say a thing to him and motion to an vacant row a number of rows powering him. He thanked her and received up to move into the seat the attendant pointed him to. I heard the doors close and a couple of minutes afterwards the attendant walked to the back and I requested In case the airplane was entirely boarded.
What I would like to inquire from American Airways is are you able to fellas please waive this payment for us. I realize I called in now and paid the different, but for those who fellas can you should help us out, that could necessarily mean a great deal for our relatives in this vacation.
The final two situations I've flown on American Airways from BWI to MIA my precheck clearance hasn't shown on my ticket. Once i have spoken to shopper service I am dismissed with “It is just a glitchâ€.